Our Team

  • Dr Valeed Ghafoor | CEO & Founder

    Dr Valeed Ghafoor is a visionary GP Partner, healthcare strategist, and founder of Vallour. 

    With a rich clinical background spanning Acute and Emergency Medicine, HIV, Dermoscopy and more, Dr Ghafoor is renowned for blending hands-on clinical expertise with strategic leadership to revolutionise primary care delivery. 

    Driven by a passion for efficiency, prevention, and patient-centred care, Dr Ghafoor continues to shape national conversations around digital health, workforce upskilling, and sustainable transformation within the NHS and beyond.

  • Dr Umair Gondal | GP & Head of Clinical Services

    With a rich background in clinical work, cancer research and training Dr Umair Gondal manages all aspects of our clinical services, from protocolisation of workflows to training and auditing.

    Dr Umair Gondal has a passion for innovation in primary care. He provides medical expertise and insight into emerging and developing technologies to ensure maximum impact. 

    Dr Umair actively mentors and builds clinical teams, and delivers solutions for Vallour’s clients. Warm, approachable, and effortlessly charming, he has played a pivotal role in the company’s success by supporting our valued clients through some of their biggest challenges.

  • Dr Haroon Pardes | Head of Business Innovation

    With a strong background in family medicine, healthcare management, and emergency care, Dr Haroon leads Vallour’s collaborations with specialist clinics and out-of-hours services. His work focuses on developing meaningful partnerships that enhance access, quality, and continuity of care for patients.

    Passionate about health technology and the future of integrated care, he brings curiosity, energy, and a collaborative mindset to every initiative.

    Forward-thinking and deeply committed to improving patient outcomes, Dr Haroon continues to drive progress in primary care and urgent care delivery through innovation, partnership, and teamwork.

  • Ammaara Nalban | Executive Assistant

    Ammaara brings recruitment expertise in Primary Care to ensure all services are resourced and supports the CEO and Senior Leadership Team while ensuring the smooth running of operations. She leads strategic initiatives to grow and develop the organisation, coordinates projects, and implements process improvements that enhance efficiency across all teams. Her attention to detail and business acumen drives the team and clients to success.

    Her responsibilities span across finance, marketing, HR, operations, and facilitating key partnerships and collaborations.

    She supports surgeries under pressure and can step into any role that’s needed, allowing Vallour to be truly flexible in meeting client needs.

  • Mariam Javed | Head of Primary Care Engagement

    Mariam brings a decade of business management in Primary Care and is the driving force underpinning our growth. As Head of Primary Care Engagement, she works with clients to understand their needs, their concerns and resource limitations to create a service package that is bespoke to them.

    Mariam is passionate about building meaningful relationships with our clients. Every client matters, and every problem has a solution, no matter how big or small. With strong sales acumen and deep knowledge in Clinical Pharmacy and Clinical Admin services, she consistently delivers exceptional results.

  • Ruqayyah Mirza | Deputy Head of Primary Care Engagement

    Ruqayyah brings exceptional energy to Vallour’s primary care engagement. She takes the lead on reaching out and building rapport with clients.

    Ruqayyah goes above and beyond. Her professionalism, commitment, and entrepreneurial spirit shine through in every task. She transforms suggestions into fully realised projects with creativity and efficiency, setting a remarkable example for her peers.

    A brilliant communicator with a can-do attitude, Ruqayyah’s dedication and adaptability make her indispensable to the Vallour team.

  • Karina Klepere | Operations Coordinator

    Karina is a versatile and reliable cornerstone of Vallour’s operations with a vast background in legal compliance and assurance. She coordinates events, internal communications, and IT support, and unleashes her creativity in our Social Media and Marketing campaigns.

    Karina supports efforts in workflow optimisation, helping Vallour deliver efficient, high-quality services across the organisation.

  • Shauna Heal | Senior Clinical Coder

    Shauna is an exceptionally experienced clinical coder and leads the coordination of the coding support team; working closely with our Head of Clinical Services, Shauna sets the bar high to ensure we deliver a high-quality service that transforms surgeries. Shauna leads on improving the coding process to support clients and spearheads initiatives that help clear backlogs.

    Her approachable and honest leadership fosters a collaborative environment. Her unwavering integrity and genuine quality care make her both a top performer and an inspiration across the organisation.

  • Romi Kite | Recruitment and Compliance Lead

    Romi leads recruitment at Vallour, blending an outstanding understanding of both applicant perspectives and Vallour’s dynamic commercial needs. Because Vallour offers bespoke contracts tailored to each client, she expertly aligns hiring efforts with specific client requirements, and that specialised adaptability is what she brings to the team.

    Romi serves as the ideal first point of contact for candidates and colleagues alike.

  • Haider Khokar | Business Advisor

    Haider brings a wealth of experience in building strategic partnerships and driving technology innovation within healthcare and enterprise sectors. As Strategic Business Advisor to Vallour, he shapes the company’s digital strategy, guiding the development of software solutions and tools that enhance operational performance and patient outcomes.

    Haider focuses on fostering collaborations that bridge healthcare expertise with cutting-edge technology, ensuring the company remains at the forefront of digital transformation in primary care. Strategic, insightful, and relentlessly forward-thinking, Haider helps Vallour turn vision into impactful innovation.

  • Claire Giantzides | Business Advisor

    Claire draws on extensive experience in product leadership and operational execution to support Vallour in refining its operational strategy and scaling its service delivery.

    With a background rooted in defining strategic roadmaps, overseeing end-to-end product operations and collaborating across multifunctional teams, Claire steps in where strategy meets execution.

    Driven by a belief in continuous improvement and strong execution, she serves as a trusted partner for Vallour’s leadership, ensuring that strategic vision is matched with operational excellence every step of the way.