Document Management
We offer document processing in three main categories:
an escalating service option
single task option
complete backlog clearance
Our coding team is GP-Led and as such no work is ever handed back to the practice. All clinical queries arising from documents are dealt with in house.
Our Process
Filing, Reading & Triage
Our team will file, read and triage your letters as per the pre-agreed practice protocol.
Essentials
First Steps
Coding
Coding QOF related data, diagnosis, treatment, BP, Height, Weight, BMI, Vaccinations etc.
Coding
Prevalence
Prevalence Coding
We capture and code relevant information, including diagnosis and treatment, to help improve your prevalence data.
Coding
Detailed QOF
Work
Medicines Reconciliation
This step includes adding medicines onto the patient records from clinic letters, discharge letters etc.
Medicines Reconciliation
Pharmacy
Technician
Clinician Actions
Our clinical team would handle all related tasks such as issuing prescriptions, sending referrals, interpreting information ie, scan and test results etc.
Clinician Letters
Completed By
Clinical Team
Escalating Services
Each tier of service has a fixed number of documents that will be delivered. This transparency and guaranteed work outcome allows you to budget more precisely and consider unit costs more clearly.
Need more Flexibility?
Bespoke Single Task Contracts
If you need support with one particular subset of tasks or an individual task, i.e. coding only without triage or filing, then we offer bespoke single task contracts. The price is calculated, per document, based on your exact needs and this is a quantity based invoice - you are only ever charged for work that has been delivered to your standards.